Deploying Incydr
Get started in under 20 hours of committed time. See value in your first week.
Spend less time administrating and more time reducing risk
Cloud-native SaaS architecture
Incydr is a SaaS solution with open APIs and many pre-built integrations.
Simple to deploy, fully operational in days
Our experts help you deploy in hours to achieve business value in days.
Environment agnostic
It works with what you’ve got. Windows, Mac, Linux. GSuite or Microsoft 365.
Deployment timeline
Pre Kickoff
First thing first, we’ll introduce ourselves and schedule your deployment start date via email.
Kickoff and Initial Setup
Our kickoff call will cover the project scope, expectations, and a target completion date.
Agent Deployment
We’ll set up administrative, identity management, and key features. Our team will also review default product settings, deploy the agent via desired mass deployment software, and ensure monitoring has successfully started.
Ecosystem and Integrations
We’ll review and confirm agent roll out status, enable cloud and/or email services as well as set up any additionally purchased integrations.
Incydr: Day in the Life of an Analyst
We’ll review the agent rollout status and discuss best practices and recommendations based on your data protection and Insider Threat objectives. Our experts will transfer knowledge on key product features, the admin console, and settings. We’ll also configure custom templates to help you detect and respond to data risk events right away.
Wrap up and Handoff
We’ll wrap up your deployment and transfer you to your ongoing success team.
Work with a team committed to your success
Customer Success Manager
- Primary point of contact after signature
- Informs you of new product functionalities and facilitates subscription updates
- Connects you with other team members as needed
Systems Engineer
- Demonstrates new functionalities
- Provides technical recommendations to support your product use cases
Technical Support
- In-house support team based in the United States
- Contact via web and phone for fast and knowledgeable product support
Frequently asked questions
Yes, Incydr uses a non-disruptive agent installed on Windows, Mac, and Linux devices to monitor file activity. The agent can be deployed silently and is hidden from users.
No. Incydr is cloud-based. It does not require anything to be installed other than the endpoint agent.
Code42 offers workflow automation services to connect Incydr with your Human Capital Management System (HCM). This integration will automatically populate Incydr Watchlists with the employees who meet the Watchlists criteria. You can also manually add users to Watchlists.
The agent can be deployed using your company’s preferred mass deployment software such as Windows System Center Configuration Manager (SCCM) and Jamf Pro or manually installed to a device.
Incydr supports Windows, Mac, and Linux operating systems.
We test and support a variety of providers including: Azure, InCommon, Microsoft Active Directory Federation Services (AD FS), Okta, OneLogin, PingOne, Shibboleth.
Code42 offers a variety of data center destinations to support the requirements of global businesses.
Best-in-class support for your team
After you deploy, get real-time answers and fixes for the occasional hiccups from knowledgeable staff.
Contact us your way
Reach out by web ticket, chat, or phone to get the help you need, however you need.
Available when you need us
We offer 24/7 support for urgent priority issues so you always get the critical help you need, when you need it.
Here for you, at HQ
Code42’s support team, the “Customer Champions,” is always ready to provide a great experience.
Identity management
Incydr’s identity management functionality is an important security feature that allows you to give users access to the right resources within Code42.
Read Support ArticleIncydr Software Requirements
Most employees take data with them when they leave for their next job. We make sure your most valuable files stay with you.
See All RequirementsDeploying the Code42 Agent
Programmatically protect data by monitoring flight risks and other high-risk employee types.
Learn More
Incydr sees all
Published 9/21/21
“The ability to see where all our data is going is invaluable. Tracking where our documents go is an eye opener. Web-based emails, social media, zip files, renaming of files to obscure contents. This was exactly what we needed and since this is tied into our desktop backup system it was a no brainer to deploy this product.”
Read Full ReviewEasy to implement, configure, and use!
Published 6/3/21
“Service and support has been excellent. Knowledge-base documentation is well written and clear. It’s very easy to find what I need quickly. Information is presented in the dashboard in a very clear way, making things super easy to understand. Professional services has been very helpful.”
Read Full ReviewOne of the best tools I have experienced
Published 6/22/21
“The tool gives amazing monitoring to the endpoint and tracks the activity related to the file movement. The Investigate and filter part is really impressive and useful to triage the alert further and take the required actions based on the activity. The most Advanced Feature is downloading the file in real-time and making solid evidence to prove yourself.”
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Experience the value of Incydr for 4 weeks at no cost to you. We make it quick and easy to get set up and see ROI. Request a Proof Of Value (POV) today.
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