Work with a team committed to your success
Customer Success Manager
- Primary point of contact after signature
- Informs you of new product functionalities and facilitates subscription updates
- Connects you with other team members as needed
- Demonstrates new functionalities
- Provides technical recommendations to support your product use cases
- In-house support team based in the United States
- Contact via web and phone for fast and knowledgeable product support
Frequently asked questions
Yes, Incydr uses a non-disruptive agent installed on Windows, Mac, and Linux devices to monitor file activity. The agent can be deployed silently and is hidden from users.
No. Incydr is cloud-based. It does not require anything to be installed other than the endpoint agent.
Code42 offers workflow automation services to connect Incydr with your Human Capital Management System (HCM). This integration will automatically populate Incydr Watchlists with the employees who meet the Watchlists criteria. You can also manually add users to Watchlists.
The agent can be deployed using your company’s preferred mass deployment software such as Windows System Center Configuration Manager (SCCM) and Jamf Pro or manually installed to a device.
Incydr supports Windows, Mac, and Linux operating systems.
We test and support a variety of providers including: Azure, InCommon, Microsoft Active Directory Federation Services (AD FS), Okta, OneLogin, PingOne, Shibboleth.
Code42 offers a variety of data center destinations to support the requirements of global businesses.
Incydr sees all
“The ability to see where all our data is going is invaluable. Tracking where our documents go is an eye opener. Web-based emails, social media, zip files, renaming of files to obscure contents. This was exactly what we needed and since this is tied into our desktop backup system it was a no brainer to deploy this product.”
Easy to implement, configure, and use!
“Service and support has been excellent. Knowledge-base documentation is well written and clear. It’s very easy to find what I need quickly. Information is presented in the dashboard in a very clear way, making things super easy to understand. Professional services has been very helpful.”
One of the best tools I have experienced
“The tool gives amazing monitoring to the endpoint and tracks the activity related to the file movement. The Investigate and filter part is really impressive and useful to triage the alert further and take the required actions based on the activity. The most Advanced Feature is downloading the file in real-time and making solid evidence to prove yourself.”
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