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Deploying Incydr

Get start in under 10 hours of committed time.

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Spend less time administrating and more time protecting data

Incydr is a SaaS solution with open APIs and many pre-built integrations.

Our experts help you deploy in hours to achieve business value in days.

It works with what you’ve got. Windows, Mac, Linux. GSuite or Microsoft 365.

Expert help to get you started

When it comes to deployment, we have 2 goals: Get you up and running quickly and give you the knowledge you need to be successful. Our professional services team will deploy Incydr according to best practices. They’ll also partner with you to integrate it into your existing systems and processes.

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Deployment Timeline

See value in under two weeks.

Introductions and Scheduling

First thing first, we’ll introduce ourselves and schedule your deployment start date via email.

Work with a team committed to your success

Customer Success Manager
  • Primary point of contact after deployment
  • Informs you of new product functionalities and facilitates subscription updates
  • Connects you with other team members as needed
Systems Engineer
  • Demonstrates new functionalities
  • Provides technical recommendations to support your product use cases
Customer Champions
  • In-house support team based in the US and UK offices
  • Contact via web and phone for fast and knowledgeable product support
Technical Account Manager
  • Optional paid service
  • Point of contact for technical guidance and escalations

Access product training anywhere, anytime

We offer hundreds of videos organized by course, role or use case. Most videos are 6 minutes or less, making it easy to binge at your own pace. Looking for something hands-on? Attend an instructor-led workshop.

Resources

Let’s talk tech

Code42 Identity Management Tech Specs

Remote workers introduce new security challenges. We help you manage the risk of off-network activity when employees work from home.

Download Tech Specs

Incydr Software Requirements

Most employees take data with them when they leave for their next job. We make sure your most valuable files stay with you.

See All Requirements

Deploying the Code42 Agent

Programmatically protect data by monitoring flight risks and other high-risk employee types.

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Frequently asked questions

  • Does Incydr utilize an endpoint agent?
    • Yes, Incydr uses a non-disruptive agent installed on Windows, Mac and Linux devices to monitor file activity. The agent can be deployed silently and is hidden from users.
  • Do I need to deploy any other on-premises systems or tools other than the agent?
    • No. Incydr is cloud-based. It does not require anything to be installed other than the endpoint agent.
  • How do I add a user to the Departing Employee or High Risk detection lenses?
    • Code42 offers workflow automation services to connect Incydr with your Human Resource Information System (HRIS). This integration will automatically populate Incydr lenses with the employees who meet the lens criteria. You can also manually add users to lenses by following these steps.
  • How do I deploy the Incydr agent?
    • The agent can be deployed using your company’s preferred mass deployment software such as Windows System Center Configuration Manager (SCCM) and Jamf Pro or manually installed to a device.
  • What operating systems do you support?
    • Incydr supports Windows, Mac and Linux operating systems. View supported versions.
  • What SSO/identity management providers does Incydr support?
    • We test and support a variety of providers including: Azure, InCommon, Microsoft Active Directory Federation Services (AD FS), Okta, OneLogin, PingOne, Shibboleth.
  • Where are your data centers located?
    • Code42 offers a variety of data center destinations to support the requirements of global businesses. Data center locations include the U.S., Amsterdam, Dublin, Singapore and Sydney.

Hear what others have to say

Gartner Peer Insights
Incydr sees all

Published 9/21/21

“The ability to see where all our data is going is invaluable. Tracking where our documents go is an eye opener. Web-based emails, social media, zip files, renaming of files to obscure contents. This was exactly what we needed and since this is tied into our desktop backup system it was a no brainer to deploy this product.”

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Easy to implement, configure, and use!

Published 6/3/21

“Service and support has been excellent. Knowledge-base documentation is well written and clear. It’s very easy to find what I need quickly. Information is presented in the dashboard in a very clear way, making things super easy to understand. Professional services has been very helpful.”

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One of the best tools I have experienced

Published 6/22/21

“The tool gives amazing monitoring to the endpoint and tracks the activity related to the file movement. The Investigate and filter part is really impressive and useful to triage the alert further and take the required actions based on the activity. The most Advanced Feature is downloading the file in real-time and making solid evidence to prove yourself.”

Read Full Review
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