Code42 Cookie Notice

Last updated: May 18, 2018

This Cookie Notice explains how Code42 Software Inc. (“Code42”) uses cookies and similar technologies when you visit a Code42 website, interact with marketing emails, or use Code42 products. In some cases, we use cookies and similar technologies to collect personal data, in which case the also applies. This Cookie Notice provides the following information:

What cookies are
Categories of cookies we use
Social media features
Similar technologies
Flash cookies or Local Shared Objects
Targeted online advertising
Your control of our use of cookies, similar technologies, and targeted online advertising
Changes to this Cookie Notice
How to contact us
Cookies used by Code42

What cookies are
Cookies are small data files that are placed on your device when you visit a website. Companies make wide use of cookies to make their websites or products function more efficiently, and to provide reporting information.

Cookies set by the website operator are called “first party cookies.” Cookies set by parties other than the website operator are called “third party cookies.” Third party cookies enable websites to provide third party features or functionality (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

Categories of cookies we use
We use first party and third party cookies for several reasons. See the “Cookies used by Code42” section below for specific information about these different types of cookies.

Some cookies are required for technical reasons for our websites and products to operate, such as to log-in and access secure areas. Some are session cookies that are stored in temporary memory, not retained after an end-user’s browsing session ends and do not obtain information from the end-user’s device. Others are used to recognize returning users and remember preferences. Cookies are important tools used to operate and maintain and monitor security protections within Code42 products. These cookies are essential for using product and website. We refer to these as “strictly necessary” cookies.

Some cookies enable us to understand how individuals use and interact with our websites, electronic communications, and products. We recognize and count the number of visitors and see how they move around the site or interact with our communications. This helps us improve the way our site works by making sure users easily find what they need. The collected data provides us only with anonymous traffic statistics (like number of page views, number of visitors, and time spent on each page). We call these “analytics” cookies.

Some cookies are used to remember user choices (e.g. user name and location) and provide enhanced, more personal features. These cookies are not essential for using and navigating the website, but without them certain functionality may be unavailable. We call these “functionality” cookies.

Some cookies allow us to deliver more targeted online advertising and marketing campaigns based on your visit to our website or interaction with our electronic communications. We refer to these as “advertising” cookies.

Social media features
Our websites and electronic communications use social media features, such as a “share” or “like” button (“Social Media Features”). These features may collect your IP address and page you are visiting on our website, and they set a cookie to enable the feature to function properly. You may be given the option by using Social Media Features to post information about your activities on our websites to a profile page of yours. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

Similar technologies
Cookies are not the only way to recognize or track users of our websites, electronic communications, and products. We use other similar technologies like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has interacted with our websites or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users, to deliver or communicate with cookies, to understand whether you have come to our websites from an online advertisement displayed on a third-party website, to improve websites, electronic communications, and product performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Flash Cookies or Local Shared Objects
Our websites may also use so-called “Flash Cookies” (also known as “Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our products, fraud prevention and for other site operations.

Targeted online advertising
Code42 uses service providers to track and analyze both individualized usage and volume statistical information from interactions with our websites and electronic communications. We also partner with third parties (such as advertisers and ad networks) to display advertising on our websites, electronic communications and to manage and serve advertising on other third party sites.

These third parties use cookies, web beacons, pixel tags and similar tracking technologies to collect and use information about your online activities, either on our websites, electronic communications, and other third party sites. This information is used alone and in combination with information about you that we obtain from other sources (like our data partners) and contact details, professional information and Code42 transaction history (as obtained from our customer relationship management database) to infer your interests and deliver you targeted advertisements and marketing that are more tailored to you based on your browsing activities and inferred interests (“Interest Based Advertising”). This Interest Based Advertising will only be delivered where permitted by applicable law and in accordance with your advertising / marketing preferences.

Our third party service providers also use cookies or web beacons to collect information about your interaction with our websites, electronic communications and other third party sites to measure and track the effectiveness of advertisements and our online marketing activities (for example, by collecting data on how many times you click on one of our advertisements).

The information collected through this process does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these.

Your control of our use of cookies, similar technologies, and targeted online advertising
You have the right to decide whether to accept or reject cookies.

  • Strictly necessary cookies: Because these cookies are strictly necessary to deliver our websites and services, you cannot refuse them.
  • Browser controls: You can set your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our websites, and products, but your access to some functionality and areas of our websites and certain products may be restricted. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
    – Internet Explorer
    – Mozilla Firefox
    – Google Chrome
    – Apple Safari
  • Disabling Flash Cookies: If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our products or online content.
  • Disabling most interest based advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit www.aboutads.info/choices or www.youronlinechoices.com.
  • Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our websites do not currently process or respond to “DNT” signals. We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit “All About Do Not Track.”

Changes to this Cookie Notice
We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. If required by applicable law, we will notify you of any material or substantive changes to this Cookie Notice. The date at the top of this Cookie Notice indicates when it was last updated.

How you can contact us
If you have any questions about this Cookie Notice, you can write to us or any of our affiliates at privacy@code42.com or by mail at:

Code42 Software, Inc.
100 Washington Ave. S, 20th Floor
Minneapolis, MN 55401
United States
Attn: General Counsel

Our EU Data Representative is Code 42 Software UK LTD. You can contact our EU Data Representative at privacy@code42.com or by mail at:

Code 42 Software UK LTD
Third Floor – The Pearce Building
West Street, Maidenhead SL6 1RL
United Kingdom
Attention: General Counsel

 

Cookies used by Code42

Strictly Necessary Cookies:
  • Type: Cookie
  • Served by: Code42, Zendesk, LiveChat, Salesforce
  • Session or Persistent: Both
  • Privacy Information:
    – See the Code42 Privacy Statement for cookies that Code42 serves.
    – Learn more about Zendesk privacy practices at the following link: https://www.zendesk.com/company/customers-partners/cookie-policy/.
    – Learn more about the LiveChat privacy practices at the following link: https://www.livechatinc.com/privacy-policy/.
    – Lean more about the Salesfore privacy practices at the following link: https://www.salesforce.com/company/privacy/full_privacy/.
  • Opt Out: Code42 places cookies required to operate the websites used to receive Code42 services.  Users of these websites cannot refuse these cookies.
Analytics Cookies:
  • Type: Cookie
  • Served by: Google Analytics, Zendesk, Pando
  • Session or Persistent: Persistent
  • Privacy Information: Learn more about Google Analytics’ privacy practices at the following link: https://support.google.com/analytics/answer/6004245?hl=en&ref_topic=2919631.
  • Learn more about Zendesk privacy practices at the following link: https://www.zendesk.com/company/customers-partners/cookie-policy/.
  • Opt Out: Learn more about the Google Analytics Opt-out Browser Add-on at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Functionality Cookies:
  • Type: Cookie
  • Served by: Code42, Qualtrics, Zendesk, Salesforce Twitter, Facebook, GooglePlus and LinkedIn
  • Session or Persistent: Persistent
  • Privacy Information:
    – See the Code42 Privacy Statement for cookies that Code42 serves.
    – Learn more about the privacy practices for Qualtrics at the following link: https://www.qualtrics.com/privacy-statement/.
    – Learn more about Zendesk privacy practices at the following link: https://www.zendesk.com/company/customers-partners/cookie-policy/.
    – Lean more about the Salesfore privacy practices at the following link: https://www.salesforce.com/company/privacy/full_privacy/.
    – Learn more about privacy practices for Twitter Website widgets at the following link: https://dev.twitter.com/web/overview/privacy.
    – Learn more about privacy practices for the Facebook Share button at the following link: https://www.facebook.com/policies/cookies/.
    – Learn more about Google+ Share button privacy practices at the following link: https://www.google.com/policies/technologies/cookies/.
    – Learn more about privacy practices for the LinkedIn Share button at the following link: https://www.linkedin.com/legal/cookie-policy.
  • Opt Out: Users can block or delete these cookies by changing browser settings or by not using the associated functionality.
Advertising Cookies:
  • Type: Cookie
  • Served by: Marketo, Zendesk and Google AdWords
  • Session or Persistent: Persistent
  • Privacy Information:
    – Learn more about Marketo’s privacy practices at the following link: https://documents.marketo.com/legal/privacy/.
    – Learn more about Zendesk privacy practices at the following link: https://www.zendesk.com/company/customers-partners/cookie-policy/.
    – Learn more about Google AdWords privacy practices at the following link: https://policies.google.com/technologies/ads.
  • Opt Out:
    – Learn about opting out of Google AdWords cookies at: https://adssettings.google.com/.