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We are Code42

We’re best known for CrashPlan, an enterprise SaaS solution that backs up all distributed end-user data on a single, secure platform.

Through continuous, automatic collection via a lightweight agent on the device, CrashPlan protects every file on Apple OS X®, Windows and Linux laptops and desktops. Our platform enables IT, security and business teams to limit risk, meet data privacy regulations and recover from data loss, no matter the cause.

Founded in 2001 and headquartered in Minneapolis, Minn., Code42 has doubled its enterprise SaaS revenue year-over-year. Our customers include seven of the 10 world’s largest technology companies, 10 of the 20 most valuable brands, and seven of the eight Ivy League colleges and universities.

Customer First

A simple concept that’s always top-of-mind here. Because keeping a customer starts with making them the highest priority.

Customer Success
  • 97%
    Customer Satisfaction
  • 98%


Across the Globe

  • Minneapolis (HQ)

    1 Main St. SE #400
    Minneapolis, MN 55414
    United States

    844-333-4242 (Toll free)

  • London

    Code42 Software UK Ltd
    Unit R3B Rapide, De Havilland Court
    Penn Street
    Amersham HP7 0PX
    United Kingdom
    Registered in: England and Wales
    Company #08912337

  • Munich

    Code42 / Nutrion
    Rosa-Bavarese-Straße 3,
    80639 München
    Vertrieb: +49 89 416 1169 40
    Support: +49 89 210 939 40

Leading the Way

  • Joe Payne JOE Payne President and CEO

    Joe brings to Code42 more than 20 years of leadership and a proven track record with high-growth software companies. He has a broad experience base in delivering software and Software-as-a-Service (SaaS) solutions to enterprises across numerous industries. As President and CEO of Code42, he drives the company’s strategic direction and oversees all operations.

    Prior to Code42, Joe was Chairman and CEO of Eloqua—a SaaS business—where he recruited and led the team that grew Eloqua’s revenue from $11M to $125M in just six years. Joe led Eloqua’s successful IPO in 2012 and subsequent sale to Oracle for $957M in 2013.

    Prior to Eloqua, Joe was President and COO of iDefense, a VeriSign company, where he was responsible for all company operations. Before joining iDefense, he served as President and CEO of e-Security Inc. and President and CEO of eGrail. Joe began his career in brand management where he worked on the Coca-Cola brand and the Mr. Clean brand at Procter & Gamble.

    Joe currently serves on the Board of Directors of public companies Cornerstone OnDemand (NASDAQ: CSOD) and Dealertrack (NASDAQ: TRAK), and private companies TrackMaven and Plex Systems. Joe also serves on the not-for-profit board, First Focus Campaign for Children.

    Joe received his M.B.A. from the Fuqua School of Business at Duke University where he was a Fuqua Scholar. He is a Magna Cum Laude graduate of Duke University. When not hard at work, you can find Joe cheering for the U.S. National Soccer Team, his beloved Blue Devils or the hapless Washington Redskins. Joe is married with four children.

  • Rick Orloff Chief Security Officer

    Rick brings to Code42 more than 20 years of deep information security experience. Prior to joining Code42, Rick was vice president and chief information security officer at eBay, led and built a variety of global security programs at Apple (AAPL), and directed global security at Lam Research (LRCX). Rick is currently an active member of several advisory boards focused on new and emerging security technology companies.

    Throughout his career, Rick has driven meaningful and actionable results across a range of security areas, including global threat management, cyber intelligence, geospatial correlation of data and security operations centers.

  • John Durant John Durant Product Development SVP

    John taps more than 20 years of experience in software development and motivating teams to lead the company’s endpoint data protection and security product direction. Before joining Code42, John worked for a Minnesota-based venture research firm where he used a lean startup approach and predictive analytics to develop business assets in technology and health care. Prior, he led software development efforts at Microsoft for eight years and co-authored the popular technical book, “XML Programming Bible, 3rd Edition.” In his free time, you’ll find John hiking mountains with some or all of his six sons. 

  • Karen Pisha Customer Success SVP

    Karen has built customer success programs for world-class brands like Adaptive Insights, Oracle and Eloqua—where she managed Customer Success teams and post-sale customer functions. By focusing teams on tech adoption and customer satisfaction, Karen helped Eloqua, an Oracle acquisition, more than triple revenues over four years and expand sales to its existing customer base. Prior to her role as SVP of Global Account Services at Eloqua, Karen served as global VP of Professional Services for SuccessFactors, where she ramped professional services team and revenues through a successful IPO. Out of the office, Karen boats, cycles and enjoys the outdoors with her family.


  • Accel Partners

    Founded in 1983 and based in Palo Alto, CA, Accel Partners has a long history of partnering with outstanding entrepreneurs and management teams to build world-class businesses. Accel has helped entrepreneurs build more than 300 successful technology companies, many of which have defined their categories, including Atlassian, Dropbox, Etsy, Facebook, Groupon, Spotify, Trulia and others.

  • JMI Equity

    Founded in 1992, JMI Equity is a growth equity firm focused on investing in leading software and services companies. Combining domain expertise and active partnership, JMI works with management teams to build market-leading businesses and create long-term shareholder value.

  • NEA

    NEA is a global venture capital firm partnering with entrepreneurs to build transformational businesses across multiple stages and sectors, with more than 200 IPOs and 320+ acquisitions since the firm’s founding in 1977.

  • Split Rock Partners

    Split Rock Partners is focused on investing in leading software and Internet services companies. Split Rock invests across all stages of company development, providing capital through flexible investment strategies including primary investments, direct secondary, and blended structures. Their objective is to support exceptional management teams and creatively address the challenges of financing growth. The Split Rock team manages over $1 billion of committed capital and is currently investing from two funds totaling $575 million.

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