From deployment and beyond, we've got your back
Make the most of your investment.
Our Professional Services team will work closely with your IT and security teams to provide education, best practices, and recommendations tailored to meet your organization’s needs.
ProStart Deployment Services
Our product experts will configure the Code42 solution to your specifications, whether your deployment is in the cloud, on-premises, or a combination of the two. We partner with your team to integrate Code42 into your processes and systems and ensure you have everything you need to successfully manage your environment.
Code42 Advisory Services
We can provide a service partnership with a dedicated Technical Account Manager (TAM) to serve as your go-to technical expert. With an intimate understanding of your deployment and solution performance, your TAM will provide forward-looking planning to confirm your Code42 architecture aligns with your future business goals. TAM is part of the Premier+ support plan.
What you get with a tam:
- A regularly updated Success Plan
- Monthly (at a minimum) Status Meetings
- Annual On-Site Alignment Health Check
- Incident / Crisis Management
- Customer's Advocate within Code42
Code42 Managed Services
Your organization may require post-deployment assistance with your Code42 environment. Our managed services offering leverages the expertise of the Code42 team to augment your IT team, providing weekly hands-on assistance with configuration, reporting, and other administrator tasks.
Code42 Supplemental Services
To ensure your Code42 solution is customized and continually optimized for your organizational needs, our supplemental services provide options to best integrate our software into your unique environment and maximize the value of your Code42 investment.